Weekly Download 14.11

download-158006_640Here’s a recap of news and notes from around the Web that caught my attention over the past week or so.

Did PowerPoint Ruin GM? This interesting WSJ article describes the potential that facts relating to the ignition switch fault were edited out of long PowerPoint presentations at GM. It reminds me of a much older Edward Tufte essay that discusses the pitfalls of what is now commonly referred to as “death by PowerPoint.” Tufte also analyzes a Boeing presentation to NASA, and takes the company to task for oversimplifying and obscuring crucial information. How often do we let monotonous slides and the related editing process dictate the flow of conversation? Wouldn’t it be better to just write a report and not present anything? I have moved away from PowerPoint-driven meetings as much as possible, sometimes even handwriting the key points I want to discuss. How do you make sure the right dialogue is occurring in your meetings?

handdrawn meeting presentation

Sketch and photo by Mark Baker

I remember writing a blog entry (a rant, really) about six or seven years ago on why email needs to go away. We allow valuable hours to be driven (like Pavlov’s dog) by what arrives in our inbox. With the number of communication and information points today, it becomes unruly to manage the sifting and sorting. A Company Without Email? Not So Fast discusses a couple of solutions that are picking up traction.

You never know where simple, profound inspiration may be found. Like in a fortune cookie. Great Things are Made from Little Things cites one of my favorite quotes:

 “We are what we repeatedly do. Excellence, then, is not an act, but a habit.”—Aristotle


Cultural Bias, Translation and Learning

One lesson learned on my recent business trip to India: idioms don’t always translate. Case in point, in a meeting with several colleagues, I said, “This process is like explaining water to fish.” It didn’t take. The conversation quickly devolved as the Americans tried to explain the meaning to our Indian counterparts (What were we…mammals?  Did the mammals eat the fish? Or drink the water?). I felt like Abbott and Costello doing “Who’s On First?” Needless to say, we all had a good chuckle trying to unravel this one.

Photo by Mark Baker

Photo by Mark Baker

The key takeaway is that we don’t always appreciate our culture, or ways of working, or knowledge until we see it from the viewpoint of others who have a different cultural background. Note that I said “different,” not better or worse, just different. Are we open to new perspectives? Do we relish the opportunity to be uncomfortable and truly learn? Can we take advantage of others’ experiences without judgment? I’d like to think so.

This was shared by my India counterparts, and was met with many chuckles, even within their culture: Indian Headshakes.

 For my Indian friends (and young friends) to appreciate Abbot and Costello: Who’s On First.


Mindfulness and Happiness at Work

Photo by Mark Baker

Photo by Mark Baker

Meditation, enlightenment and the pursuit of happiness were once considered the purview of New Age gurus, yogis and hippies—those folks who were “out there.” Now, these concepts, often encompassed under the banner of “mindfulness,” are moving into the mainstream and are being embraced in the business world. Let’s take a look at who’s leading the charge and what they are saying.

“Mindfulness is a process of actively noticing new things.”—Ellen Langer

  • Mindfulness in the Age of Complexity. This Harvard Business Review article features an Interview with Ellen Langer, professor of psychology at Harvard. Her research on mindfulness has revealed that, “… by paying attention to what’s going on around us, instead of operating on auto-pilot, we can reduce stress, unlock creativity, and boost performance.” Langer links mindfulness to business practices and leadership at multiple points. Additional resources include her books Mindfulness and Counterclockwise: Mindful Health and the Power of Possibility.
  • Another excellent article from Harvard Business Review is Manage Your Work, Manage Your Life, by Harvard professors Boris Groysberg and Robin Abrahams. Here, the authors debunk some of the myths about work/life balance, but also show deliberate choices can help reconcile conflicts between the various roles and responsibilities we all have. They look at five major themes: “defining success for yourself, managing technology, building support networks at work and at home, traveling or relocating selectively, and collaborating with your partner.”

Here’s a simple tenet for balance and happiness that I keep in mind: know what you love and love what you do. Living to work is not a privilege that comes easy. What routines do you have that allow you to be clear about who you are and what you enjoy? For example, I enjoy the sensory aspects of cycling…the focus on breathing, cycling technique and being engulfed by the surrounding sights and smells. It helps me reduce the daily noise of work and focus on the important longer-term items necessary for success.